Frequently Asked Questions
How can we help you?
The Localiza rent a car FAQs section is an useful source for you to find out answers for questions about our service.
Loyalty
The Localiza Loyalty Program is the easiest way to get ahead while renting a car. You receive points when you rent cars and use them to earn free car rentals.
It’s easy to take part in our Loyalty Program. Every time you rent a car at any Localiza location in Latin America, you automatically get points. The more you rent, the more you get. When you accumulate 10 points, you get a free day’s car rental for an economy car.
You don’t need to ask for it. We automatically issue a Localiza Card after you register with us during your first car rental and send it directly to the registration address you provide.
You can request a second copy of the Localiza Card from our Loyalty Program by sending us an email at fidelidade@localiza.com or calling us at (+55 31) 3247-7300.