Frequently Asked Questions
How can we help you?
The Localiza rent a car FAQs section is an useful source for you to find out answers for questions about our service.
Agencies
Localiza is present throughout Latin America. You can find us in the main cities and airports of Brazil,
Argentina, Colombia, Ecuador, Paraguay, Uruguay, and Mexico.
In Brazil we currently have 608 branches and over 76 branches distributed in the 7 countries where we operate.
Yes. Localiza is present in the main airports of the Latin American countries in which it operates.
Some factors alter tariff values, such as: poorly maintained roads, sea odor and other weather
conditions. This results in tariff values adapted to each region.
Localiza offers Shuttle Service in some airports. With this service, you will be taken to a convenient
facility to pick up your car.
Localize ensures in the scheduled reservation, either through the website, APP or the Reservation
Center – 800 077 0800, the car group, but not the specific model. This means that if we do not have the
desired model, we can deliver another model belonging to the same or a higher category at no cost.
Localiza has several groups of car rentals. See the car categories menu.
Yes, several models.
Yes. Localiza offers the van rental service, but it only applies to reservations made through the Localiza
Reservation Center – 800 077 0800.